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Visitors, viewers, users, subscribers, members, affiliates, or customers, collectively referred to herein as "Customer," are parties to this agreement. Vertex Solutions represent India Transcript for all agreements and legal considerations. University means University, Institute, college, or any other authority from whom service is requested by customer.
If you wish to purchase any service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your academic documents like degree, detailed marks cards, transcripts, authority letter to apply on your behalf, consent and other information or document required by the service desired.
If you are unsatisfied with our service, send us your return request by email at firstname.lastname@example.org, please mention your application number, payment receipt and the reason for your dissatisfaction. Your refund request is received and the reason inspected, on our satisfaction of the reasons if your request is approved, then your refund will be processed, and a payment will be issued to your bank account in 20-25 working days.
Our policy lasts 15 days after you or institute receive the delivery. If 15 days have gone by since your delivery, unfortunately we cannot offer you a refund.
If the application has been submitted to the University, refund will be issued only after deducting Rs. 1500 from service fee charged and university or institute fee. Please note we do our best to submit the application with in two working days after receiving all required documents and payment.
All withdrawals prior to submission to university there will be a deduction of Rs.1000.
Application Processing Policy
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The processing time of universities vary widely ranging from 7 working days to 28 working days after submission of complete file, and beyond the control of India Transcript. Once after receiving the application India transcript will inform you expected time of processing of your application.
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Delivery and Lost
India Transcript is not responsible for any document lost during transit or any delayed delivery though every genuine effort will be made to provide best services to customer.
Any errors in document
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